Sales
(877) 228-8271
Monday – Friday, 9 AM to 5 PM EST

Support
(877) 208-5574
Monday – Friday, 8 AM to 7 PM EST
Sales
(877) 228-8271 Monday – Friday, 9 AM to 5 PM EST

Support
(877) 208-5574 Monday – Friday, 8 AM to 7 PM EST

Managed IT

Empowering Mission Success through Managed IT

Empowering mission success through managed IT involves leveraging advanced technologies and strategic solutions to optimize operations, enhance productivity, and drive innovation. By entrusting the management of IT infrastructure, software applications, and cybersecurity to experienced professionals, organizations can focus on their core missions without the burden of technical complexities.

Through proactive monitoring, maintenance, and support, managed IT services ensure that systems remain secure, reliable, and up-to-date. This proactive approach minimizes downtime, mitigates risks, and enables seamless adaptation to evolving business needs. Additionally, managed IT providers offer scalable solutions tailored to each organization’s unique requirements, allowing for flexibility and agility in addressing challenges and opportunities.

Why Choose GenTec?

Co-Managed IT

Maximizing Efficiency through Collaborative IT Management

Co-Managed IT optimizes operations through collaborative management, enhancing efficiency, and leveraging expertise for seamless technological integration and support.

Backup & Disaster Recovery

Ensuring Continuity with Backup and Disaster Recovery

Backup & Disaster Recovery ensures continuity by safeguarding data, minimizing downtime, and enabling swift recovery from unforeseen disruptions or disasters.

Cloud Services

Empowering Operations with Cloud Services

Cloud services offer flexible, scalable solutions for storage, computing, and software delivery, enabling efficient operations and innovation in modern businesses.

Managed VOIP

Streamlining Operations with Managed VOIP and Cloud Services

Managed VOIP enhances communication, while cloud services provide scalable infrastructure, together optimizing operations and fostering innovation in modern business environments.

Remote Desktop

Splashtop SOS

Email Support Team

Support Ticket

Call : 877-827-6787

Remote Support

Billing Portal

Experiencing a security breach?

Get immediate assistance from our security operations center! Take the following recommended actions NOW while we get on the case:

RECOMMENDED IMMEDIATE NEXT ACTIONS

  1. Determine which systems were impacted and immediately isolate them. Take the network offline at the switch level or physically unplug the systems from the wired or wireless network.
  2. Immediately take backups offline to preserve them. Scan backups with anti-virus and malware tools to ensure they’re not infected
  3. Initiate an immediate password reset on affected user accounts with new passwords that are no less than 14 characters in length. Do this for Senior Management accounts as well.