Sales
(877) 228-8271
Monday – Friday, 9 AM to 5 PM EST

Support
(877) 208-5574
Monday – Friday, 8 AM to 7 PM EST
Sales
(877) 228-8271 Monday – Friday, 9 AM to 5 PM EST

Support
(877) 208-5574 Monday – Friday, 8 AM to 7 PM EST

Incident Response

Orchestrating Effective Incident Response Strategies

In the fast-paced world of cybersecurity, effective incident response is critical. Our team is poised to act swiftly, utilizing proven strategies to mitigate threats and minimize damage. From initial detection to containment and resolution, we orchestrate a coordinated response, leveraging advanced technologies and expert knowledge to restore normal operations as quickly as possible. With a focus on communication, collaboration, and decisive action, we ensure that your organization can weather any storm and emerge stronger on the other side. Trust us to be your partner in safeguarding your digital assets and reputation.

Our Capabilities

Rapid Detection

Utilizing advanced monitoring tools and techniques to detect security incidents as soon as they occur.

Comprehensive Analysis

Conducting thorough investigations to determine the scope, impact, and root cause of security incidents.

Effective Containment

Implementing containment measures to prevent the spread of security incidents and minimize further damage.

Timely Mitigation

Implementing timely mitigation strategies to address security incidents and restore normal operations.

Expert Forensics

Leveraging forensic tools and methodologies to gather evidence and support incident response efforts.

Communication and Coordination

Facilitating communication and coordination among internal teams, external stakeholders, and law enforcement agencies during incident response efforts.

Remote Desktop

Splashtop SOS

Email Support Team

Support Ticket

Call : 877-827-6787

Remote Support

Billing Portal

Experiencing a security breach?

Get immediate assistance from our security operations center! Take the following recommended actions NOW while we get on the case:

RECOMMENDED IMMEDIATE NEXT ACTIONS

  1. Determine which systems were impacted and immediately isolate them. Take the network offline at the switch level or physically unplug the systems from the wired or wireless network.
  2. Immediately take backups offline to preserve them. Scan backups with anti-virus and malware tools to ensure they’re not infected
  3. Initiate an immediate password reset on affected user accounts with new passwords that are no less than 14 characters in length. Do this for Senior Management accounts as well.