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Get immediate support from the Gentec.ai security team! Take these critical steps to safeguard your systems while we investigate and assist:

IMPORTANT NEXT STEPS

Identify and Isolate – Determine which systems were impacted and disconnect them from the network immediately. This can be done by taking the network offline at the switch level or physically unplugging the systems from wired or wireless connections.
Protect Backups – Move backups offline promptly to keep them secure. Run antivirus and anti-malware scans on backups to confirm they are clean.
Reset Passwords – Perform an immediate password reset for affected accounts. Ensure new passwords are at least 14 characters long, and prioritize updating senior management accounts.